Your Insurance Questions Answered
Explore our comprehensive FAQ directory for all insurances.
What are voluntary benefits?
Optional benefits employees can purchase through their employer, often at group rates, like additional life insurance or accident coverage.
What is guaranteed issue in life insurance?
Coverage offered without medical underwriting during initial enrollment, particularly valuable for those with health conditions.
How does paid time off (PTO) accrual work?
PTO typically accrues based on length of service and hours worked, with policies varying by employer.
Are personal vehicles used for business covered?
Non-owned auto coverage can extend to personal vehicles used for business, but specific endorsements may be needed.
How do employee assistance programs (EAPs) work?
Confidential counseling and support services for personal or work-related issues, typically provided at no cost to employees.
What is commercial fleet insurance?
A comprehensive policy covering multiple business vehicles under one policy, including liability, physical damage, and specialized coverages.
How many vehicles are needed to qualify for fleet coverage?
Requirements vary by insurer, but typically a minimum of 3-5 vehicles is needed for fleet coverage. Some carriers may require more.
How are fleet insurance claims handled?
Claims typically go through a dedicated fleet claims team, often with specialized procedures for commercial vehicles.
What factors affect fleet insurance premiums?
Vehicle types, driver records, coverage limits, deductibles, safety programs, claims history, and geographic operation area impact costs.
How does fleet coverage differ from individual vehicle policies?
Fleet coverage offers streamlined management, potentially lower per-vehicle costs, and consistent coverage across all vehicles.
What safety features can reduce fleet insurance costs?
GPS tracking, dash cams, telematics, driver training programs, and safety policies can qualify for premium discounts.
How does driver screening affect fleet coverage?
Thorough driver screening and MVR checks can lower premiums. Many insurers require minimum driver standards.
What is hired auto coverage in fleet insurance?
It covers vehicles your business rents or leases temporarily, extending your fleet coverage to these temporary additions.
Does fleet insurance cover cargo?
Cargo coverage usually requires a separate endorsement or policy, as standard fleet coverage focuses on vehicles and liability.
How does interstate operation affect coverage?
Operating across state lines may require additional coverage and compliance with various state regulations.
How are fleet policy limits structured?
Policies typically have per-vehicle and aggregate limits, with options for umbrella coverage for additional protection.
What is garage keepers coverage in fleet insurance?
It covers customer vehicles in your care for service, repair, or storage, important for service-based fleet operations.
What is blanket additional insured coverage?
It automatically extends coverage to entities requiring proof of insurance, common in contract work.
How does adding/removing vehicles work?
Most policies allow vehicle changes with prorated premium adjustments, often through simplified reporting procedures.
What specialized coverages might fleets need?
Options include refrigeration breakdown, hazmat cleanup, rental reimbursement, and specialized equipment coverage.
How can businesses manage fleet insurance costs?
Through safety programs, driver training, vehicle maintenance, higher deductibles, and careful vehicle selection.
How does fleet size affect coverage options?
Larger fleets often qualify for more coverage options, better rates, and self-insurance retention options.
What documentation is needed for fleet claims?
Typically requires accident reports, police reports, driver statements, photos, repair estimates, and witness information.
What savings can I expect from bundling?
Typical savings range from 5-25% off individual policy premiums, varying by insurer and coverage combinations.
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