Real Customer Reviews
Melissa is great and saved us tons of money. We went there to switch from AllState to Progressive and save 1k in six months premium. We achieved that goal but Melissa helped us save even more! She went by policy line by line which our AllState agent never did. We went to the AllState office many times to discuss increased premiums over the past 12 years. They helped us save a few hundreds here and there but never this much. We were overpaying by thousands and so glad to find Fort Collins insurance who does price comparisons for us.Update (from Yelp review): Before switching from AllState to Fort Collins Insurance last week, my husband and I didn't realize how badly we were treated by our AllState agent. He and his associates never went over our policies in detail for the past 12 years. His associate tried to gaslight us by raving about benefits of old policies. It turned out between home and auto, we were overpaying by more than 3.5k per year. When we became suspicious about our premiums, we didn't have a lot of resources to turn to. Got comparative quotes through our employee benefits website but we needed someone to go over them and give us advice on savings. Enter Fort Collins Insurance. I thought those online quotes were already good but Melissa further saved us another 500 dollars for new home (1 year) and auto (6 mo.). Thank you, Melissa and Fort Collins Insurance. You earned new customers for life. We will never go back to single company agents. Melissa will there for us to do further comparison shopping when it comes time to renew.
Customer testimonials
Melissa was wonderful, efficient and very professional. I will be recommending you guys to anyone I come across that is in need of switching or just on the browse.Thank you
Kevin is helpful and provides an absolutely stellar experience. While my late hours and overnight security work delayed me from communicating properly, they were still able to preempt a follow up call by talking to my insurance company and getting me a lower rate for the year. Would highly recommend!
Very nice customer service very helpful Always searching for the best deals for me Keep up the great work
These guys helped me get an incredible rate for me and my wife. Kevin and Melissa always come through and they make the process so smooth.
As a person that has been driving for over 27 years, I have never had a better experience with an insurance company. I have used most of the major insurance companies over the years, but nothing compares to being the customer of a local agency. I have always been able to call/text/email them with any question or concern I’ve had and get an immediate personable response. They know me by name and make the dreadful insurance nightmares tolerable. I won’t go anywhere else!
Very friendly and helpful staff. Got me what I needed at a reasonable price. Would definitely recommend checking them out.
Literally the best, just give them your information and tell them what you are looking for and they take care of the rest.
I love this place! Kevin is my go to insurance agent and is amazing, very responsive and I've been with them for over ten years. They are like the middle men for progressive, dairy land etc. but help you maximize what's best for you! Tip for people that don't know, if you are able to pay 6 months or more UP FRONT CASH pay in full, you get anywhere from 10 to 15% off your insurance or maybe more. And you don't have to worry about a bill every month!
Kevin was always very prompt in responding to my questions. He was very personable and a pleasure to work with. Highly recommend!
I absolutely love walking into this location such great energy the people in here always put a smile on my face I would never switch honestly
Very honest company, Kevin did a great job walking me through all the best options for my income level and helped me find the best insurance choice for me!!!
Fort Collins Insurance did a great job explaining to me what I needed to know and being thorough and available. Would highly recommend to anyone looking for insurance, the whole team gives excellent service.
Jackie gathered all necessary information needed so there wasn’t a lot of back and forth for my quote. They were able to get me a better rate and checked all my coverages. I was able to reach her or someone in the office directly with anything I needed. If you’re looking for insurance I highly recommend them!
Great service, always reachable & reliable! Referred friends to this insurance before, never had a problem either! Definitely the best prices I found also. Appreciate you guys, keep it up
I've had nothing but good experiences with Fort Collins Insurance. They are knowledgeable, honest, professional and will always work for you. They continue to give the best customer service every time we've been in contact. I won't go any where else for my insurance needs. Definitely recommend. You guys rock!
As a real estate agent, my priority is to offer the best customer service and work with other companies who do the same. Fort Collins Insurance is the perfect example. I reached out to get a quote for homeowners' insurance for my clients, and it was approximately $25.00 less than their existing quote. If you are looking for excellent service and responsiveness, look no further. Let's support small family-owned businesses!
Melissa is so great!! Always let's me know what the better insurance is and best coverage that I need. I always recommend everyone to go and see her!
Makes doing insurance easy! Ive been a customer for 15 plus years!
Talk to Kevin!!!! He’s a total stud and he will make sure you get the best deal possible! Super honest and super easy to talk to. He is great explaining everything thing that is going on and makes getting insurance for you vehicle ridiculously easy and fast. 10/10 would recommend.
Ryan and Jackie are good hearted people. They work hard, they listen to your concerns and worries, and always try to help.
Jackie was amazing in helping price our auto insurance! She took the time to review coverage amounts and discuss parts of coverage that might be beneficial to remove or add based on previous policies. I have worked with other agencies in the past and have always just felt like a number. Jackie and the team really took the time to get to know us and make sure they took the best care of us!
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